Technical Service
Customized solution design
Relying on the company's high-level technical talent team, we provide exclusive spray technical solutions for customers in different industries (agriculture, industry, garden, disinfection and sterilization, etc.) and different scenarios (such as large-scale farmland plant protection, food workshop explosion-proof disinfection, and garden maintenance in high-altitude areas).
Free technical training
Provide online and offline technical training services for procurement customers (including end-users and distributors). Provide customers with 'technical empowerment training', including product core technology analysis, common troubleshooting skills, etc., to help them provide localized technical support for end customers.
Equipment Monitoring
Promote the concept of "full life cycle operation and maintenance of equipment", provide customers with long-term monitoring and maintenance guidance services, and equip high-end spray (such as self-propelled spray vehicles, intelligent disinfection and sterilization fog guns) with Internet of Things monitoring modules, so that customers can view the running status of equipment in real time through mobile phone APP.
Quick response
Based on a high-quality technical service team, establish a fault handling mechanism of "1-hour response, 24-hour resolution". After the customer submits the fault problem through the 400 hotline, the official website after-sales portal, and the WeChat official account, the technician will be arranged to connect within one hour.
Optimization of homework efficiency
In response to the difficulties encountered by customers in their operations, such as low drug adhesion rate and inability to spray in remote corners, we provide customized technical modifications, such as installing "air delivery nozzles" and "extended spray rods", to help customers reduce operating costs and improve prevention/disinfection effectiveness.
Cutting edge technology sharing
As an enterprise pursuing brand strategy, Qiming takes the initiative to share the cutting-edge technology of spray industry and provide equipment upgrading services for customers. The upgrade fee is only charged at cost price, allowing customers to enjoy the convenience brought by new technology without the need to replace the entire machine, demonstrating the business philosophy of "customer-oriented".